If you cancel on the day of the cleaning, an additional 50% fee will be charged, totaling 75% of the scheduled cleaning cost. For move-in/move-out cleanings, the home must be completely free of trash, debris, and belongings; otherwise, additional fees will apply. There must be running water, electricity, air conditioning, and heat. We do not work while other contractors, such as cable companies, moving companies, or repairmen, are in the home. If there are other contractors present, we will leave, and you will be charged the full amount of the cleaning.